Privacy Policy

Last updated: 19/09/23

Introduction

Welcome to the Moora Citrus website (the "Website"). At Moora Citrus, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information that you provide when  using our Website.

By accessing or using our Website including and not limited to entering competitions, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy.

Information We Collect
1. Personal Information: When you enter a competition on our Website, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number


2. Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, and browsing patterns, for analytical purposes and to improve our Website's functionality.

How We Use Your Information

We use the personal information collected for the following purposes:

  • Competition Entries: To process and manage your competition entries and notify winners.
  • Communication: To communicate with you regarding competitions, promotions, and other relevant updates.
  • Improvement of Services: To analyse data and user behavior to improve our Website's functionality, content, and user experience.
  • Marketing: To send you promotional emails and newsletters if you have opted to receive them.
  • Legal Compliance: To comply with legal obligations and resolve disputes, when necessary.

Disclosure of Personal Information

We do not sell or rent your personal information to third parties. However, we may share your personal information in the following circumstances:

1. Service Providers: We may share your personal information with third-party service providers who assist us in managing competitions, sending emails, or analysing data on our behalf. These service providers are contractually obligated to protect your personal information and use it only for the purposes specified by us.
2. Legal Requirements: We may disclose your personal information if required by law, court order, or governmental regulation.

Data Security

We are committed to ensuring the security of your personal information. We employ industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. While we make every effort to safeguard your information, please be aware that no method of transmission over the internet or electronic storage is completely secure.

Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may access and update your personal information by contacting us using the contact information provided below.
  • Opt-out: You can unsubscribe from our marketing communications at any time by using the "unsubscribe" link provided in our emails.
  • Deletion: You may request the deletion of your personal information, and we will comply with such requests, subject to applicable laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any changes will be posted on this page, and the date of the last update will be revised accordingly.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:

  • Moora Citrus
  • Postal Address: PO Box 365, Moora WA 6510
  • Email: info@mooracitrus.com.au
  • Phone: +61 8 9653 1318

Thank you for entrusting us with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

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